Hello,
Have you enabled your flash player? there has been a security update and now flash player does not run by default on browsers. you need to enable the flash player. please refer to this thread for details on how to enable flash player http://forum.lekoolgames.com/vie ... &extra=page%3D1
let us know if it works, if you still have problems, please provide your IGN and a screenshot so we can check it
Thanks