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[Notice] Warflow Shutdown Notice

Dear Players,

We bring this sad news to all Warflow Players,  that we will be shutting down Warflow from lekool at end of this month. this has been decided by the game devs and we have no say in this matter.

Lekool team is thankful to the players of Warflow who helped and supported the game. We know that it is hard for everyone involved with Warflow, especially those who spent countless hours and some even real money to buy the virtual items in these games.
We hope that players can try other games on lekool or new games that are going to be launched at the end of this year and in next year.

Warflow  will be shut down on 30th December, 2014 at 22:00 PST time.

Compensation:
For Paying Players -- 100% of amount spent on Angels Wrath from 1st July, 2014 till Closure of game along with 300 Gold/
(except OQ, KOT, WF & DC 2. Please note that a player is considered a paying customer only if the payment amount is above 100$ US combines during the last 5 months)

For non paying players -- 600 Gold on the game of their choice (except OQ, KOT & DC 2)
account is only eligible for compensation if made before 1st Nov and level 30. Inactive, multi, babysit accounts will not be compensated.




Process of Compensation claim:
All players need to post the details before 25th December as a reply to this thread in following format, to claim compensation.

Your Warflow IGN --
Screenshot of your AW IGN, Character level and site url shown in single screenshot --
Game you play now or want compensation on --
IGN on new game --
Paying or non paying --


Notes:
We appreciate and hope that you can pass this information to other players and your league mates and other players, so they all know.
-- All claim of compensation will be sent before 5th Jan, 2015. the compensation does not include any special packs, VIP, payment packs or qualify for any event packs associated with the game or transfer of any gold players might have in account
-- Gold means ingame currency of the game, ingame currency is different for all games. No gold/items will be transferred to another game, if you have any renaming in your WF account.
-- Compensations will not be sent on any server launched after 15 December 2014. we can entertain some requests on new game that will and might be launched but not on new servers of the game launched after 15th Dec.
-- All accounts are eligible for compensation provided they are made before 1st Nov, 2014, Active and should be minimum level 40. Multi/ babysitting or posting on behalf of friends will not qualify for compensation. Any claim of compensation for unpaid customer which cannot be verified, will not be compensated after 25th December, 2014
-- For Paying players we can verify the compensation claims since we will have payment logs, such players will be able to claim compensation till 15th Jan 2015. for non paying players all posts must be made before 27th Dec, 2014, to avail compensation, any claim after the closure that cannot be verified will not be entertained and no compensation will be sent on any new games.
-- Players who do not attach screenshot showing site link, level & IGN clearly will not be compensated. For some players who spent a lot, we will make special consideration.



Thanks
lekool team
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hello
we wont be closing any other games, so you can try the other games we have
thanks

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Reply 13# lefogdart
hello
sorry but any payments made that long ago cannot not be refunded, we are sorry. you have paid for ingame item and used the gold, since we are closing the game, we are offering compensation for the amount.
thanks

TOP

Reply 16# lefogdart
Hello
we posted the notice on 3rd and closing is on 30th, which give you almost 3 weeks of advance notice, we posted once we were informed about it. as for payment, all games which are closed have the payment closed right from the time when the notice is posted. for some games, we are bound by the devs terms and hence closing the payment in Warflow will take time as we need to sort out some things before we can close.

2 weeks is considered some time, i am sorry, i know how you would feel about it and i do agree that if you had known you might not have spent but we ourself knew about this on 3rd and as soon as we were told, we posted a notice. i also agree that you might not full benefit for the amount spent that is why we are offering the compensation in other games. refund is not possible as the money is also shared with devs of the game and they do not allow refunds in any case unless there is a issue with payment or delivery of good. i am again sorry and i know saying it wont make u feel better but at the moment we can only offer compensation
thanks

TOP

hello
we do not have any arena chances this week, sorry.

TOP

Hello
any Compensations will not be sent on any server launched after 15 December 2014. we can entertain some requests on new game that will and might be launched in future but not on new servers of existing current games launched after 15th Dec.

TOP

hello
the issue is being checked. we will keep you updated on the issue about the server downtime

TOP

hello
the servers should be back, please check
thanks for patience

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Reply 40# jackbezem

hello,
you can still post a screenshot
thanks

TOP

hello
the game will be closed tomorrow, we request all the players to post for compensation if they want to claim it in any of the lekoolgames. once we cannot verify the claims, we will not be able to compensate the players

thanks

TOP

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